Frequently Asked Questions
Everything you need to know about your next favorite pair of heels.
How do I find the right size for my heels?
We recommend checking our detailed Size Guide located on each product page. If you are between sizes, we generally suggest sizing up for pointed-toe styles and using a gel insert for a perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn footwear in its original packaging. Please ensure the soles are unmarked by trying them on a carpeted surface.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express 2-day shipping is also available at checkout for last-minute events.
Are your heels comfortable for all-day wear?
Yes, our designs feature dual-layer memory foam padding and reinforced arch support to ensure maximum comfort without compromising on style.
Do you ship internationally?
Currently, we ship to over 50 countries worldwide. International shipping times and fees vary by location and are calculated at the final stage of checkout.
How should I care for my suede and leather heels?
We recommend using a protective spray before your first wear. For suede, use a soft brush to remove dirt; for leather, a damp cloth and quality conditioner will keep them looking new.